Dealer Info



Lindemann Chimney Supply sells wholesale only  to the chimney and hearth industry.




Our wholesale catalog is available online. Just click here to start shopping!

About doing business with Lindemann Chimney Supply:


 Terms
Choose from Open Account, COD, Pre-Payment or Credit Card. If you'd like to open an account, click here.

An open account is available to customers who can show a 2 year business history and sucessfully pass a credit check. Invoice terms are NET 21; past due amounts are subject to a finance charge of 1.5% per month. You are responsible for all costs that might be incurred in collecting a past due amount. Approval of a credit application takes 1-2 weeks. For an application click here.

Customers on open account have 21 day terms. Amounts not paid on the 22nd to 51st day after invoicing are subject to a 1-1/2% finance charge. On the 52nd day after invoicing your account is put on credit hold; any future orders will then only ship on COD terms which include the full amount of the current invoice and 20% of past due amounts.

 Shipping
If your order is received by 3pm it will be shipped the same day via UPS, assuming it falls within the weight and size limitations of UPS. Larger items that must ship by common carrier freight line will also ship the same day if we receive your order by 2pm.

Freight carriers will normally phone you to arrange delivery and will usually charge $15 to $20 for this service. You must have someone on hand to unload your order and sign for the shipment.

We ship FOB destination from our warehouse the most economical way, and the freight costs are added to your order.

 We're pleased to provide Free Shipping if your order meets one of these minimums:
30 or more chimney covers;
50 or more feet of stainless steel chimney liner;
orders totalling $1500 or more

 Special Orders / Ovalizing
We'll be happy to help you with any special order such as a custom chimney cap or chimney liner sizes not listed in our catalog. Our customer service representative will be happy to provide you with a complete price which includes freight charges. We also offer custom ovalizing of liners to your specifications prior to shipping. Please note that ovalized liners and custom made items cannot be returned.

 Damaged Shipments
Your order is thoroughly inspected and carefully packaged. Despite our best efforts, shipping damages do occur from time to time. If your order arrives with obvious damage to the packaging, ACCEPT THE ORDER, inspect the contents and be sure to note the damage on the delivery receipt. You must then file a damage claim with the freight carrier.

If you sign for the shipment and later find the contents are damaged, you must file a concealed damage claim within 15 days. We will help you file claims with UPS should they lose or damage your order, but you must notify us IMMEDIATELY of any problems.

 Returns
If you find you must return an item purchased from us, please call us within 30 days. Returns must be accompanied by our return authorization number so that we can properly credit you upon our receipt of the item.

All returned items must be in a resaleable condition. Items returned after 30 days are subject to a 15% restocking fee. No returns are accepted after 60 days. Custom items and custom ovalized liners cannot be returned.

 After Hours Ordering
If at all possible, try to reach one of our customer service representatives between 8am and 5pm, Monday through Friday. You can leave your order on our answering machine and it will promptly be processed at 8am the next day. Please be sure to use the part numbers listed in our catalog to help assure our accuracy in preparing your order. Please leave your name, company name, address and zip code along with a daytime number where we can reach you just in case we have a question.

You may also fax in your purchase order any time at
847-549-7995.

You're also welcome to order online - just click here to access the web store.

 No Order is Too Small!
All orders, whether large or small, are just as important to us as they are to you. You can be assured that all orders will be processed promptly and given the same careful and conscientious attention. We appreciate and gladly accept small orders with no additional charges.
Service Specialists
Lindemann Chimney Supply provides you with trained product specialists who have your technical answers. The person who answers the phone is field trained to answer your technical questions AND place your order.

Personalized Service
We'll get to know you, your business and how to best serve YOU - because every customer's needs are different.  

Large Inventory
Thousands of items, all in stock for immediate shipping.

Competitive Pricing
Guaranteed lowest pricing AND volume discounts

No Minimum Orders
Great pricing, no handling charge and immediate shipment - on time and intact.

Custom Cut Liners
We cut and/or ovalize your chimney liner to the exact length and dimension you need, no matter what the size.

Three Shipping Locations
Illinois, Georgia, and New York. All are fully stocked and provide same day service.

Next Day Delivery
If we receive your order by 3pm, it ships today. We offer freight delivery by tomorrow to 29 states east of the Mississippi. To other states you'll get your order in just 2 days.

Expert Toll-Free Support
Along with on-the-spot answers to your technical questions, the call is free:
1-800-722-7230

Zero Down Dating
Lindemann Chimney Supply was first in the industry to offer a Zero Down Dating Program. Stock up now, pay for it later.

Copyright Lindemann Chimney Supply 2005