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NEWSLETTERS
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Lindemann Chimney Supply sells wholesale only to the chimney and hearth industry.
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 8/1/2003
Fail your way to Success
“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games, twenty-six times I’ve been asked to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.” -Michael Jordan.
When Thomas Edison “failed” in thousands of attempts to invent the light bulb, he didn’t quit. Each time he burned out a new filament, he learned something and got closer to what would work. Babe Ruth and Henry Aaron struck out far more than they hit home runs, yet what are they remembered for? Their successes, of course. Ask what their approach was after having lost a battle at the plate, and they would likely tell you that they analyzed what had just happened, to be better prepared to achieve their desired result the next time.
“The majority of men meet with failure because of their lack of persistence in creating new plans to take the place of those which fail.” Napoleon Hill.
Making mistakes is part of learning. It’s the Scientific Method of trial and error and analysis. If you look at biographies of successful entrepreneurs they almost all relate to tribulations - failed businesses, ideas gone awry, and bankruptcies – that strengthened them.
In your own business, you must define the source of frustration not as a personal failing – yours or someone else’s – but as the result of something missing in a system. That system can be tangible, such as your own sales process, or the way you gave instruction to an employee. Often these procedures can be changed or restructured to prevent the same failure in the future.
To find and correct the problems within your system means you’re going to have to start working on, not in, your business.
To do this you must be involved in the Organizing, Planning, Developing, and Operating in order to move consistently toward your goal of a smooth running system. You cannot simply sell products, sweep chimneys, install liners and chimney covers, handle money, hire and fire people, etc. You must continually analyze how all that is done, and develop logical systems that produce the predictable results you want.
The important thing to realize is that failures or setbacks most often can be turned into a positive experience. You must look at them with a positive mental attitude, analyze what went wrong, and come up with a plan to prevent it in the future.
Lock-Top II Alert
Here at Lindemann Chimney Supply we do random quality control inventory checks on the finished goods in all of our warehouses. We do our best at trying to eliminate shipping our customer’s faulty products. But lately we have found several Lock-Top II’s that do not have the stainless steel lid on top of the X – shaped cast aluminum lid. Without the stainless steel lid the Lock-Top II does not seal. Please, before you go out in the field to install a Lock-Top II, open the box and check it out. This is just a little heads up that may save you embarrassment and a major headache. If you have this problem please call us at any of our three locations.
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BACK ISSUES OF OUR NEWSLETTERS
July 2003
June 2003
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